Acorn's Lifetime Warranty

The LIFETIME WARRANTY applies to the gearbox/motor assembly of the stair lift. This is the heart of the entire unit. It is virtually the only moving part of the state-of-the-art Acorn Stair lift.

All other parts/components of the stair lift assembly are covered by a comprehensive bumper-to-bumper warranty for a period of one (1) year from the date of receipt.

Acorn's exclusive warranty package is unique in the stair lift industry. Knowing you are backed by a solid, experienced international company that stands behind its product gives you peace of mind.

You can be confident that the Acorn Stair Lift is a quality product with a sterling record of performance reliability and customer satisfaction.

What the warranty covers
• All and any parts that are defective, because of faulty manufacture for a period of 12 months from the date of shipping of the goods
• The stairlift motor and gearbox if defective, because of faulty manufacture for the period during which you own the stairlift.

What the warranty does not cover
• Damage to parts caused by misuse or neglect of the equipment
• Consumable items, namely the stairlift batteries and remote control batteries
• Reasonable wear and tear
• Labor charges
• Damage caused in shipping (unless that damage is reported to ACORN Stairlifts Inc. by telephone within 24 hours of receipt of the goods)

Warranty notes
• In no event will the warranty liability exceed the price paid for the product, from direct, indirect, special, incidental or consequential damages resulting from the use of the product or any accompanying documentation
• ACORN Stairlifts Inc. does not offer refunds for any product
• ACORN Stairlifts Inc. reserves the right to repair or replace equipment at its’ discretion

For more information on Acorn's Warranty policy, please email or call us at (866) 317 1335